Help and support

Theo helps you learn for the UK car theory test, in short lessons that fit around school, college or work.

Contact us

The quickest way is in the app: open Profile, then Get help, then Contact us. You can also email callumjohnsimpson@gmail.com. We usually reply within two working days.

Is Theo free?

Stage 1 and your first mock test are free. One payment of £2.99 unlocks everything else, for good. There is no subscription.

I paid but it still shows as locked

Open any locked stage and tap Restore purchase while signed in to the same Apple or Google account you paid with. If that doesn't work, contact us and include roughly when you paid.

Can I get a refund?

Payments go through Apple or Google, so refunds do too. On iPhone, go to reportaproblem.apple.com. On Android, use the Google Play order history.

Do I need an account?

No. Theo works without one and keeps your progress on your phone. An account lets you back up your progress and use it on another phone. You need to be 13 or over to make one.

Does Theo work offline?

Yes. Lessons and practice work without signal. If you have an account, your progress backs up the next time you're online.

Where do the questions come from?

We write them ourselves from the Highway Code. They are not the official DVSA revision questions, and Theo is not made by or linked to the DVSA.

A question looks wrong

Tell us in the app with Contact us and pick "A question is wrong". We check every report.

How do I delete my data?

In the app, open Profile and tap Delete my account. Your account is closed straight away and everything is permanently removed after 30 days. Start again from scratch wipes the progress on your phone. If you can't open the app, email us from the address on your account.